Payment Processing Glossary

PCI Compliance Fee

A monthly or annual fee charged by some processors for maintaining PCI DSS (Payment Card Industry Data Security Standard) compliance status. This fee may include access to a compliance portal, an annual security questionnaire tool, or compliance monitoring services. Separately, processors may charge a PCI non-compliance fee — typically higher — when a merchant has not completed their required annual PCI self-assessment questionnaire. Always complete the annual PCI assessment to avoid the non-compliance surcharge.

See common payment processing fees — including PCI and gateway fees

How it works in practice

The PCI compliance fee is what a processor may charge to support your compliance process, typically by providing access to a portal where merchants complete their annual Self-Assessment Questionnaire (SAQ). The key distinction is between the compliance fee and the non-compliance fee: the compliance fee is the cost of staying current with your assessment; the non-compliance fee is a penalty charged when a merchant has not completed the required assessment. The non-compliance fee is generally higher than the compliance fee and is avoidable by completing the SAQ on schedule.

Frequently asked questions

Do all processors charge a PCI compliance fee?

No. Some processors include PCI compliance support at no additional charge as part of their standard service. Others charge it as a separate monthly or annual fee. When evaluating processors, ask explicitly whether PCI compliance support is included and what the non-compliance fee is if you fall behind on your assessment.

What is a PCI Self-Assessment Questionnaire (SAQ)?

The SAQ is an annual self-assessment tool that merchants use to confirm they meet PCI DSS requirements for their processing environment. SAQ requirements vary depending on how a merchant accepts cards — confirm which SAQ applies to your setup with your processor or compliance provider. Completing the SAQ on schedule is the primary way to maintain compliance status and avoid a non-compliance surcharge.

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